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Privacy Policy

A legal disclaimer Privacy Policy — DC Hive Products


Last updated: 29/12/2025

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This Privacy Policy explains how DC Hive Products (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website. We are based in Scotland and follow the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We respect your privacy and are committed to keeping your information safe.

We may collect information that you provide directly to us, such as your name, email address, postal or delivery address, phone number (if provided), and order details. Payment details are processed securely by our payment provider and are not stored in full by us.

We may also collect certain information automatically when you visit the site, such as your IP address, browser type, pages viewed, and cookies or similar technologies. We do not knowingly collect information from children under 16.

We use this information to:

  • process and deliver orders

  • communicate with you about your purchase

  • respond to enquiries and customer support requests

  • operate and improve our website

  • (only if you choose to opt in) send updates or offers

We only use your data where we have a lawful basis under UK data protection law.

We do not sell or trade your personal information. We may share your data only with trusted third parties who help operate our website or fulfil orders (for example payment processors, website hosting services, or delivery companies). They may only use your data for the services they provide to us. We may also share information if required by law.

Payments are handled securely through our chosen payment provider (for example Wix Payments or PayPal). They process your card information in line with their own security standards. We do not store your full payment card details.

Our website may use cookies to help it function properly and to understand how visitors use it. You can manage or disable cookies in your browser settings, but some features of the site may not work correctly if you do.

We take reasonable technical and organisational steps to protect your information from loss, misuse, or unauthorised access. However, no method of transmitting information online is completely secure, and we cannot guarantee absolute security.

Your rights (UK)

Under UK GDPR, you have rights over your personal data, including the right to:

  • access the information we hold about you

  • request corrections if anything is inaccurate

  • request deletion in certain circumstances

  • restrict or object to how we use your data

  • withdraw consent (where we rely on consent)

To exercise any of these rights, please contact us using the details below.

We keep personal information only for as long as necessary to fulfil orders, meet legal or accounting obligations, or resolve disputes. When it is no longer needed, we delete or anonymise it.

Our website may contain links to other websites. We are not responsible for their privacy practices and recommend reading their privacy policies.

If you have questions about this Privacy Policy or how we handle your data, please contact us:

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DC Hive Products
Email: dc.hive.products@gmail.com

If you are unhappy with how we handle your data, you also have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

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